Payments
Refund & cancellation request
The rules that apply are in the Refund & Cancellation Policy. In short: one-time funding can be cancelled before a kitchen accepts, and sponsorships stop before the next renewal.
Never send card details. Do not enter a card number, CVC, expiry or bank account number here. Use only the payment or subscription identifier shown in your account.
Requests are queued for manual review — submitting this form does not automatically issue a refund. There is no automated refund pipeline or admin queue yet; that is a launch blocker before live money is accepted.
Requests are queued for manual review — submitting this form does not automatically issue a refund. There is no automated refund pipeline or admin queue yet; that is a launch blocker before live money is accepted.
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